Shipping policy

Shipping Policy

Where we ship: NestEase currently ships to addresses in the contiguous United States and Washington, D.C. At this time we do not ship to Utah, Alaska, Hawaii, U.S. territories (such as Puerto Rico or Guam), or APO/FPO/DPO military addresses.

Shipping cost: Standard shipping is free on every order.

Processing time: Orders are processed within 1-3 business days (Monday-Friday, excluding U.S. holidays).

Delivery time: Once shipped, orders typically arrive within 3-7 business days. Orders ship from fulfillment warehouses located in the United States.

Tracking: As soon as your order ships, you will receive an email with your tracking number.

Multiple packages: If you order several items, they may arrive in separate packages.

Lost or delayed packages: If your tracking has not updated for more than 7 business days, or your package shows as delivered but you did not receive it, please contact us at ecu.ecommerce26@gmail.com within 30 days of your order date and we will help resolve it.

Incorrect address: Please double-check your shipping address at checkout. If you notice an error, contact us within 12 hours of placing your order so we can correct it before it ships.